REFUND
The timeline for receiving your refund is contingent upon the return item reaching our facility. Once we have received your returned items, they will undergo inspection in our department, which typically takes 4-7 working days for approval or rejection. If your refund is approved, the processing time for the refund itself is 3-5 working days.
To receive a refund, you don't need to take any additional steps if your refund is approved. It will be automatically applied to your original method of payment, such as the credit card used for the purchase, within 3-5 business days.
If you encounter any issues or complications, we kindly ask that you contact us for further guidance. If the product you returned is defective, it's essential to notify us as soon as possible so that we can provide you with appropriate assistance and resolve the matter.
Thank you for your cooperation and prompt communication.
Best regards,
MAKAJAMA.PTE.LTD.